As the federal Physician Quality Reporting System (PQRS)—a quality initiative to provide quality of care information from physician offices to the federal government—moved toward electronic quality measure data submission, Quality Insights of Pennsylvania, the Quality Improvement Organization (QIO) for the state (now a part of Quality Insights Quality Innovation Network*), worked with state-based providers to help them submit data from electronic health records (EHR) systems.
One physician practice that Quality Insights helped is the Phillip States, MD, Family Practice. Office Manager Bonnie Reitz welcomed Quality Insights Project Coordinator Frani Maxwell’s assistance to switch from claim form based quality measure submission to EHR submission. “It was an entirely new process for us. We made a lot of errors at first but managed well with Frani’s help.”
In addition to working closely with Quality Insights, Reitz saw their EHR vendor as an integral partner in the process. “The vendor was definitely able to get us through issues as they occurred.”
Now that Reitz has successfully submitted, the practice is ready for when electronic submission is required to receive full financial incentives.
*As of August 1, 2014, Pennsylvania has two Quality Improvement Organizations. Quality Insights of Pennsylvania now provides quality improvement technical assistance as a part of Quality Insights Quality Innovation Network. Beneficiary and family centered care quality improvement services are now provided by Livanta.