Transforming Health Care Delivery

Health care is a local endeavor. High-quality care requires local health care providers who are part of their community and know their patients. But it also requires constant evolution to help constrain rising health care costs and improve value for purchasers of health care, from federal and state governments to individual consumers.

Health care quality improvement expertise, long-standing local relationships, and proven tools are at the core of the QIO arsenal. Working with physician offices, nursing homes, hospitals and home health agencies in community settings, QIOs are:

  • Reducing patient harm. QIO patient safety initiatives in hospitals and nursing homes are driving changes to reduce hospital-acquired infections such as central-line associated bloodstream infections and health care-associated conditions such as pressure ulcers.
  • Eliminating waste in processes and systems. QIOs are helping to reduce avoidable hospital readmissions, which cost billions of dollars in Medicare spending annually. QIOs also are driving improvements and efficiencies in physician offices by leveraging electronic health record data.
  • Championing patient-centered care. QIOs work with nursing homes to promote a resident-directed approach to care delivery, making care safer and improving quality of life for residents. QIOs are helping patients to be more involved in their health and in the care that they receive.
  • Supporting a continual learning environment in the health care system. In every state, QIOs convene providers, stakeholders, and consumers in Learning and Action Networks (LANs), enabling learning and sharing that is critical for health care quality improvement - and sustainability of efforts - on a broader scale.